SOS โ Instant help in a medical emergency
Wifi Hooter, Nearest hospital- Doctor/Nurse/Anm/Gda, 108, 100, Relatives (1,2,3).
Lab Tests
Convenient home sample collection with fast, accurate lab test reports delivered directly to you.
Join as Lab Tests
๐งช Lab Tests & Diagnostic Centers
Diagnostic labs can expand their reach by connecting with patients who need reliable and timely testing services. Medzy supports digital bookings, improved scheduling, and enhanced visibility for certified labs and diagnostic centers.
Diagnostic labs can boost test bookings, manage schedules digitally, and reach patients searching for reliable and certified testing services.
Benefits for Labs & Diagnostics:
๐ Higher test booking volume
๐๏ธ Easy scheduling and request handling
๐ท๏ธ Strong brand recognition
๐ค Improved patient trust
๐ป Digital presence without extra infrastructure
Provider Registration
Submit credentials, certifications, and availability.
Verification
Medzy verifies qualifications to ensure patient safety.
Accept Assignments
Receive nearby service requests matching expertise.
Deliver Care
Provide professional care at home or hospital-assigned locations.
Update Records
Upload vitals, treatment notes, and service updates.
Payments & Support
Transparent payouts with dedicated provider assistance.
Frequently Asked Questions
1. What is MEDZY?
MEDZY is a healthcare platform that enables you to book doctors, nurses, ICU-at-home services, ambulance, lab tests, pharmacy, and medical equipment at your home.
2. How do I create an account on MEDZY?
You can sign up using your mobile number or email on the MEDZY website or mobile app and verify using OTP.
3. Can I book services for my parents or relatives?
Yes. You can add multiple family members and book services on their behalf.
4. What services can I book on MEDZY?
You can book doctor consultations, nursing care, ICU at Home packages, ambulance services, lab tests, pharmacy delivery, and medical equipment rental.
5. What is ICU at Home?
ICU at Home provides hospital-grade critical care at your home, including ICU nurses, doctors, medical equipment, and emergency support.
6. Are the doctors and nurses verified?
Yes. All providers on MEDZY are verified through credential checks, certifications, and background validation
7. How do I book a service?
Select a service or package, choose location and time, provide patient details, make payment, and confirm booking.
8. How do payments work?
All payments are made securely to MEDZY via UPI, cards, or wallet. MEDZY manages provider payments to ensure quality and accountability.
9. Can I track my booking?
Yes. You can track provider assignment, arrival, and service progress in real time through your dashboard.
10. What if the provider is delayed or unavailable?
MEDZY will arrange an alternate provider or assist with rescheduling or refund as per policy.
11. Can I cancel or reschedule a booking?
Yes. Cancellation and rescheduling are allowed based on the service type and applicable policy.
12. How do I get my reports or prescriptions?
All reports, prescriptions, and service documents are uploaded and available in your MEDZY account.
13. Is my medical data safe?
Yes. MEDZY follows strict data security and access controls to protect patient information.
14. How do I rate the service?
After service completion, you can rate and review the provider directly from your booking.
15. How can I contact MEDZY support?
You can contact support via in-app chat, phone, WhatsApp, or email. Critical care support is available 24ร7.
