SOS โ Instant help in a medical emergency
Wifi Hooter, Nearest hospital- Doctor/Nurse/Anm/Gda, 108, 100, Relatives (1,2,3).
Ambulance
24/7 emergency and non-emergency ambulance services ensuring safe and quick patient transport right from home to hospital.
Join as Ambulance
Ambulance Services
Ambulance providers gain faster access to emergency and non-emergency service requests. Medzy improves response efficiency while helping ambulance businesses increase utilization and build trust through a verified healthcare platform.
Ambulance providers can improve response efficiency and service utilization.
Benefits for Ambulance Providers:
โก Real-time emergency and non-emergency requests
๐ Better fleet utilization
โ๏ธ Increased trust through verification
๐ Wider service reach
๐ธ Lower marketing costs
Provider Registration
Submit credentials, certifications, and availability.
Verification
Medzy verifies qualifications to ensure patient safety.
Accept Assignments
Receive nearby service requests matching expertise.
Deliver Care
Provide professional care at home or hospital-assigned locations.
Update Records
Upload vitals, treatment notes, and service updates.
Payments & Support
Transparent payouts with dedicated provider assistance.
Frequently Asked Questions
1. What is MEDZY?
MEDZY is a healthcare platform that enables you to book doctors, nurses, ICU-at-home services, ambulance, lab tests, pharmacy, and medical equipment at your home.
2. How do I create an account on MEDZY?
You can sign up using your mobile number or email on the MEDZY website or mobile app and verify using OTP.
3. Can I book services for my parents or relatives?
Yes. You can add multiple family members and book services on their behalf.
4. What services can I book on MEDZY?
You can book doctor consultations, nursing care, ICU at Home packages, ambulance services, lab tests, pharmacy delivery, and medical equipment rental.
5. What is ICU at Home?
ICU at Home provides hospital-grade critical care at your home, including ICU nurses, doctors, medical equipment, and emergency support.
6. Are the doctors and nurses verified?
Yes. All providers on MEDZY are verified through credential checks, certifications, and background validation
7. How do I book a service?
Select a service or package, choose location and time, provide patient details, make payment, and confirm booking.
8. How do payments work?
All payments are made securely to MEDZY via UPI, cards, or wallet. MEDZY manages provider payments to ensure quality and accountability.
9. Can I track my booking?
Yes. You can track provider assignment, arrival, and service progress in real time through your dashboard.
10. What if the provider is delayed or unavailable?
MEDZY will arrange an alternate provider or assist with rescheduling or refund as per policy.
11. Can I cancel or reschedule a booking?
Yes. Cancellation and rescheduling are allowed based on the service type and applicable policy.
12. How do I get my reports or prescriptions?
All reports, prescriptions, and service documents are uploaded and available in your MEDZY account.
13. Is my medical data safe?
Yes. MEDZY follows strict data security and access controls to protect patient information.
14. How do I rate the service?
After service completion, you can rate and review the provider directly from your booking.
15. How can I contact MEDZY support?
You can contact support via in-app chat, phone, WhatsApp, or email. Critical care support is available 24ร7.
